E-governance may not be heard
of by many Indians. But they are definitely reaping its benefits. So
today even the men and women staying in the remotest part of the
country are able to apply for passport online. They are able to track
the processing of their passport on the computer that too sitting in
their home or villages. Every village panchayat these days has a
computer and an internet connection. This was something unheard of.
Ours is an agrarian country.
Majority of the population comprises of farmers or those involved in
allied occupations. They require revenue extracts of their lands for
various purposes the main being applying for loans. The village
officer would harass the poor farmers and they would not get the
document unless they had greased his palms. However now with the new
web portal that the government has come up with the farmers can get
the requisite information at the click of a mouse.
These are just instances. There
are many day to day transactions which have been transformed by the e
governance. So now we can apply for PAN card online. We can furnish
online income tax returns. We can apply for various examinations
conducted by the government online. Ask your grandfather as to how
troublesome it was to get a ration card done. Now you can do it in a
jiffy. Train bookings, public sector banking, d-mat holding, paying
utility bills, lodging complaints against the erring officials,
tracking your complaint, provident fund holdings has become very easy
because of the web portals. The list is simply endless. The most
important change which this e-governance has brought is that it had
reduced the human intervention to the bare minimum. As a result all
these procedures and transactions have become transparent. The touts
and agents are eliminated from the circle to a large extent. You do
not need to bribe anyone. You are not required to spare your day and
thereby forego your daily wages to wait indefinitely at the
government office located at the district place. Your time energy and
even money is saved. You can apply at your convenience from your
place of residence.
E-governance has tremendous
potential to change the life of all of us. It will take us towards
the real Ramrajya. But it can not be forgotten that it is still in
its nascent stage. Though we the chick urban class may be flaunting
our latest mobiles and tablets, the fact remains that still many of
the Indian households are unable to procure two square meals. There
are power cuts. Unless we have solid infrastructure and the basic
needs of our country men are fulfilled we will not be able to tap the
full potential of the e-governance.
But this is not to belittle
e-governance. E-governance along with the right to information has
brought about not just ray but a huge beam of light into the lives of
citizens.
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